Liberal Democrat London Assembly Member Caroline Pidgeon and daily user of Southern train services, commenting on the start today of the amended Southern and Gatwick Express timetable, involving no less than 341 daily train services being cancelled every weekday said:
“The level of service provided by Govia Thameslink Railway in recent months has been appalling, there is simply no other way to describe the service that I and so many other people have faced in recent weeks.
“Their service has led to immense inconvenience for thousands of people and families across south London. With only 3 trains over the morning rush period and in the evening on some routes, many parents will struggle to reach their childcare on time, causing even more stress”
“I have repeatedly asked for information about the level of drivers they employ, how many are in training and how many they actually require to run their full timetable without relying on the use of overtime. The fact that this information has not been provided to date speaks for itself.”
“By drastically reducing their timetable Southern trains are simply taking the easy option for themselves at the cost of everyone else. And this is on top of the many cuts to services passengers using London Bridge have faced over the last few years.
“I hope that before long Southern train services are taken over by London Overground. In the short term the company must provide details as to when it will end its much reduced service and when it will have enough drivers to drive their trains. The company should also sort out its poor industrial relations.”